Annual Maintenance Contract (AMC) for
CCTV Surveillance System
Day by day there is more technology coming from manufacturer,
in cheap
rate and high rate, quality is depends on price.. the more you
spend the high
quality you will get.. But cctv service and camera maintenance is
big task for
end user, so when picture quality output from any camera depends
on machine’s
consistent performance. To get Best cctv performance, maintenance
is a key factor.
Maintenance of CCTV camera requires special skills. its also
called a art with
Technology. Every organization or corporate company may have a
administrator
or IT department may not have specialized CCTV Surveillance System
maintenance
team to take care of all variety of cameras .Next to CCTV camera
manufacturers
the System integrate are the best people to support in
maintaining these cameras
today in market, Our team is always upto date in CCTV technology
available in
today’s market, In order to help our customers in getting the best
Service for the
CCTV surveillance system, Acumen offers a BEST AMC-
Annual Maintenance
Contracts for the CCTV.
General Terms & Conditions:
.
1.Period
of Contract: The
contract is valid for quarterly from the date of signing
of
memorandum of understanding (MOU) on AMC. This may be renewed quarterly
2. Payment Term: For all AMC, payment will be made on half
yearly basis.
subject
to rendering of satisfactory service & fulfilling the term &
conditions
3. Maintenance of Parts: Maintenance of the CCTV
Surveillance System includes
Camera
Visibility Test, DVR Recording Test, DVR Settings Verification, and Disk
Error
Check. Replacement of CCTV parts and some consumable items are not
covered
under AMC. However the servicing agency may provide such components
and the
price may be fixed at the time of signing of AMC.
4. Quality of Spares: The equipment parts replaced must be new
and equivalent in
performance
of existing parts.
5. Additional Charges: The AMC cost includes the travelling cost
for rendering
service
throughout the quarterly period for one or all locations & for one or all
systems.
6. Service Tax: The AMC cost excludes service tax charged
by State or Central
Govt.
for rendering this type of service.
7. Working Hours: The maintenance work shall normally be
done during working
hours
of the customer. However, in case of emergency maintenance may have
to be
done beyond office hours and even on holidays prior arrangement through
proper communication should be worked out in
all cases by the servicing agencies.
8. Final Authority: The final authority for payments will be
Head of the Organization
offering
the AMC.